Terms of Use

Usage of the Website:

Zotails is owned and operated by NIVINAIRE SOLUTIONS PRIVATE LIMITED. The company is incorporated under the Companies Act 2013. The registered office of the company is at Cottage No. 19, LGF, West Patel Nagar, New Delhi- 110008, India.

The below-mentioned Terms and Conditions ('Terms of Use') steer your use and control on the website assistance and tools. These terms and conditions are client signatory commitments with Zotails, which include the policies. These Terms of Use also regulate all products that are offered on the Site, perhaps including our customized services.

For the purposes of these Terms of Use, wherever the interpretation so includes "You," "Your" or "User" then please note that it means any legal entity who has consented to be the Buyer on the website of Zotails by fulfilling their private information while signing up as a Registered User on the site. The phrase "Zotails," "We," "Us" or "Our" meansNIVINAIRE SOLUTIONS PRIVATE LIMITED and their associates.

The Platform is for use exclusively for your private and anti-commercial use of data. These Terms of Use and regulations like Privacy Policy, Shipping Policy, Refund Policy, Payment Policy, and Return policy shall regulate the use of the services.

Once you accept these Terms of Use, you also consent and accept to be obligated by Zotails policies as modified from moment to moment (including, but not limited to, the Privacy Policy). In any case, if you do not wish to be constrained by the below-mentioned terms, then you are not obligated to agree to or utilize our facilities. Also, we at Zotails are encouraging our customers to properly examine these Terms of Use before using the Site.

Please note that Zotails reserves the authority to make certain amendments to these Terms at any given moment. Those modifications will be activated when published to the official website. You consent to the Terms as amended by proceeding to access the Platform after we make any such updates.

Also, we use the term ZO as Zopoints, ZO Wallet are refer to Zotails.

These Conditions of Use shall continue to implement until either You or Zotails eliminate them. The contract is broken by- 

Not getting access to the Platform, 

The Website closes your account. 

Zotails also retains the right to disable access to the platform (including any portion of the resources offered).

All disputes are subject to Delhi Jurisdiction only.

Privacy Policy:

The privacy policy is a legal statement (in data protection law) that describes how a website collects, acknowledges, and handles user data. This also explains how to utilize this information, who it must be accessed with, and also the legal obligation to safeguard the privacy of the User.

We appreciate the trust which you have in for Zotails. Hence we rely on the best standards for safe payments and protection of user data. We do not reveal any personal or confidential details that the Users submit.

Personal Information:

Only when you are logged in to us by storing your recognizable data or by setting up a free profile with the Web or when you enter your credentials when engaging in some content, advertisement, or survey administered by us can we request your confidential data.

Sensitive Information:

You may also provide us with data such as financial information such as details of the bank accounts or credit card details or debit card details or other transaction portal details, addresses, etc. to access our website services.

We knowingly do not gather data from minors, or our affiliates/members. Young people are not allowed to use the Platform for any personal data. In the case of the child's mistake, the legal guardian or parent shall be liable to pay for any damages resulting from any misuse by the minor.

Purpose of collecting Personal or Sensitive Information:

●To send notifications and offers to submit orders via e-mail, SMS and social media platforms. 

● To get more details about your purchasing routines 

● To handle the purchases via gift card 

● Check with you to recognize the extent of the change 

● To understand the experience of your purchases 

● To understand Your Pet's health history and medical conditions, if any 

Cookies:

"Cookies" are tiny information files that a website transfers to the hard-drive of your desktop. They help in keeping a track of your actions on the web to make your corresponding site visits more productive.

Cookies that preserve a range of data including how many times you visit a website, registration data, and how many times you access a specific page or another item on the website. Usage of cookies is a standard practice embraced by most big sites to support their customers better. Most users allow cookies but they can quickly be changed to block cookies

By choosing to use our website you consent to our use of cookies. You may disable them in your browser configuration if you do not consent to our use of a cookie, but you may disable some of the features on the Web.